Taxi Apps (Uber, 99, Indrive, Maxim) in Brazil: real experience from chats

Uber may have issues with verification codes (a workaround suggested is setting the country code to one where Uber is active, e.g., Kazakhstan's +7, for SMS verification) and problems with foreign credit card payments, possibly due to anti-fraud systems or perceived risk of stolen card use. Users report unresponsive Uber support. The 99 app might be cheaper but can also be restrictive with non-Brazilian CPF/credit cards, citing security reasons. For short distances or with foreign cards, Uber drivers may reject rides. Traditional hotel taxis can be significantly more expensive. It's advisable to carry cash, use Apple Pay/Google Pay if possible, or attempt different payment methods within the app. Some suggest trying local alternatives like 'Rhino' in São Paulo, though user experience is limited.

2) Set the payment method to cash or a foreign-issued credit card. 3) Alternatively, use ridesharing apps like InDrive or 99 Taxi, which are less strict about CPF. 4) In smaller municipalities across states like Paraíba, Pernambuco, or Paraná, the 'Maxim' taxi app can be used without any CPF requirements with cash payments.

Without a local SIM, ordering Uber is difficult because verification SMS often fails on foreign numbers (e.g., Russian carriers). Local SIM cards can be purchased without a CPF at newspaper kiosks (banca de jornal) where sellers register them under their own details, or at São Paulo airport (approx. 100 BRL). 99 Taxi is a popular local alternative to Uber. CPF can be issued at the Brazilian consulate in Moscow in 1 week, or locally in Brazil within 1 day.

When using ride-hailing apps, cash payments are supported but change availability is often limited; drivers prefer digital payments. Users should verify payment methods (credit/debit/cash) within the specific app before booking to avoid ride cancellation.

They also encountered a driver attempting double payment and a closed museum destination. Resolving the fraudulent charge required extensive communication with customer support.

However, linking a standard bank card to the app often bypasses this requirement, allowing usage without a CPF. This method was successfully used for both Uber and 99 services.

They offer fixed-price rides, preventing the overcharging often seen with traditional metered yellow taxis. Users can select cash payment in the app settings if they lack a local credit card or CPF.

The app is functional for international users. The system features an automatic safety check that sends notifications if the vehicle remains stationary for an extended period, inquiring if the passenger requires assistance.

Once a driver accepts the request, the confirmation will appear in the user's Uber app. If no driver accepts, the user will be notified.

Instances have been reported where Uber failed to find available drivers, while 99 Taxi quickly provided service.

Always ensure the driver terminates the trip in the app to avoid overcharging.