Taxis and Ride-Hailing in Brazil: real experience from chats

When using ride-hailing apps, cash payments are supported but change availability is often limited; drivers prefer digital payments. Users should verify payment methods (credit/debit/cash) within the specific app before booking to avoid ride cancellation.

To prevent this, prefer in-app card payments over cash. If a driver claims a ride was unpaid, use the 'Help' section in the Uber app to report the issue; customer support typically removes these fraudulent charges upon review.

Uber may have issues with verification codes (a workaround suggested is setting the country code to one where Uber is active, e.g., Kazakhstan's +7, for SMS verification) and problems with foreign credit card payments, possibly due to anti-fraud systems or perceived risk of stolen card use. Users report unresponsive Uber support. The 99 app might be cheaper but can also be restrictive with non-Brazilian CPF/credit cards, citing security reasons. For short distances or with foreign cards, Uber drivers may reject rides. Traditional hotel taxis can be significantly more expensive. It's advisable to carry cash, use Apple Pay/Google Pay if possible, or attempt different payment methods within the app. Some suggest trying local alternatives like 'Rhino' in São Paulo, though user experience is limited.

While Uber reportedly requires CPF confirmation, some users claim to have used it without one, possibly needing a non-Russian phone number and a non-Russian bank card. The 99 app is suggested as an alternative, potentially cheaper, but also often requires CPF. Some users managed to set up 99 in the airport upon arrival. Payment options include cash (with potential issues like incorrect change or booking errors) and foreign credit cards. The need for CPF seems to be pervasive, even for building access.

Opt for "leito" seats for a comfortable, reclining experience. In Rio, for central accommodation, consider República, Vila Buarque, or Santa Cecília for budget-friendly options near tourist spots, though caution is advised, especially at night. In São Paulo, the Bom Retiro area is generally safe during the day, but using taxis (Uber or 99) is recommended after sunset. For airport transfers to your hotel, download Uber or 99 beforehand. Free Wi-Fi is available at the airport, negating the immediate need for a local SIM card. For international connectivity, Kaspersky eSIM Store offers options with a discount using promo code TRAVELASK.

Although the app might assign a compact or medium sedan (like a Volkswagen), drivers are highly cooperative and skilled at packing large amounts of luggage into the trunk and cabin. For guaranteed peace of mind, contacting private transfers or reserving larger vehicle classes is recommended, but standard Uber Comfort often suffices in practice.

2. Cash is still king if you lack international cards; exchange can be difficult, finding physical offices is a mission. 3. Safety: be vigilant in Rio; avoid wearing visible jewelry in crowds. 4. Logistics: Plan Iguazu Falls for the end of the trip to maintain the wow-factor. Use apps like inDrive if Uber faces issues.

For travelers without a working international credit card, using a virtual bank card or local digital payment methods is recommended. If paying with cash in Uber, change is often issued as a credit balance in the app for future rides. Airport currency exchange services at night in Brazil may be closed or unreliable, so having a digital payment method set up prior to arrival is crucial.

Uber support typically clears these debts a few times, but users may eventually be required to pay. Always ensure the driver confirms payment in the app.

In some cases, if the app only shows 'Uber Cash' or credit card options, reinstalling the app may be required to trigger the 'Cash' payment selection during the ride creation process.

However, the app now requires a card to place new orders, despite previous cash transactions. Seeking to understand why this restriction is in place.

Drivers frequently fail to close cash trips in the app, resulting in a persistent unpaid balance on your account.

Always ensure the driver terminates the trip in the app to avoid overcharging.

For intercity travel, 'Localiza' is the preferred car rental company.