Older aircraft are often used on routes from Moscow, potentially lacking in-flight entertainment. Newer aircraft, typically on routes to São Paulo, offer working multimedia (primarily in English), amenity kits (socks, headphones, blankets, pillows), and two meals. Catering quality is considered acceptable. RAM provides hotel accommodation for long layovers. Overall, the airline is regarded as safe and a viable option, especially considering cost, though service level expectations should be moderate.
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