Troubleshooting international money transfers from Russian banks (Sberbank, Tinkoff) to Kyrgyz banks (Bakai Bank)
Troubleshooting international money transfers from Russian banks (Sberbank, Tinkoff) to Kyrgyz banks (Bakai Bank). Issues may include transfers failing by phone number or being returned by card number. Solutions can involve contacting the recipient bank (Bakai Bank) to provide proof of transfers from the sender's bank (e.g., Tinkoff, which facilitates instant transfers). Such issues can sometimes be temporary system glitches that resolve over time.
To top up an Ayal Bank (Kyrgyzstan) card from a Russian T-Bank card after an app update: if previously added Russian…
To top up an Ayal Bank (Kyrgyzstan) card from a Russian T-Bank card after an app update: if previously added Russian cards are not visible or cannot be re-added, try adding a *different* Russian card. In the Ayal Bank app, the top-up function from a Russian card is located under 'Payments and transfers' -> 'Transfer from RF card'.
Bakai Bank cards are used for international payments, including housing and subscriptions
Bakai Bank cards are used for international payments, including housing and subscriptions. However, users report potential issues such as account blocking and problems with the mobile application. Registration requirements for non-residents should be verified. Some users have experienced difficulties with international transactions.
If experiencing issues with older versions of banking apps (e
If experiencing issues with older versions of banking apps (e.g., AB24) for transfers from Russian cards, explore alternative transfer options within the app. Instead of using 'Top-up,' try 'Debit from Russian card' or 'Transfer between own accounts.' While older versions might have stability, new features or security updates may necessitate using the newer app. Contact support for assistance if problems persist.
Ayyl Bank (ABank) is discontinuing support for its old mobile application (AB24, versions 1
Ayyl Bank (ABank) is discontinuing support for its old mobile application (AB24, versions 1.9.8/1.9.6). Users have several options: Android users can temporarily revert to an older app version. Access via the web version is possible using a remembered login and password. The most reliable method is to gain access to the new ABank application through Moscow representatives, either remotely via a selfie photo or in person at their office. Contact details for the call center (+996990551100) and Moscow representatives (+79263194243, +79263776820) are available for assistance with app registration. It's noted that non-residents might face issues with certain tech support specialists regarding new app access, requiring persistence.
Users are experiencing difficulties transferring funds from Sberbank to MBANK and Tbank in Kyrgyzstan
Users are experiencing difficulties transferring funds from Sberbank to MBANK and Tbank in Kyrgyzstan. Transfers that previously worked are now failing, with reports suggesting MBANK may no longer officially accept Sberbank transfers since 2024. Some transfers from Gazprombank have also been lost. Obtaining a Tbank card is suggested as a potential solution for easier transactions.