Online arrival registration procedures

Completion of an arrival card is mandatory for entry into Japan. While physical cards are available at the airport, it is highly recommended to complete the process online beforehand to avoid delays at the border control.

Travelers entering Japan are advised to use the 'Visit Japan Web' portal to pre-register immigration and customs information. This generates a QR code that speeds up entry procedures at the airport, as physical forms are increasingly unavailable on flights.

Upon completion of the Japan Web entry information (including personal details, arrival information, and hotel details), users should receive a QR code. The absence of a QR code indicates that not all necessary fields have been completed. Users must ensure all required sections, including a 'third point' (details unspecified but essential for confirmation), are filled out for the confirmation button to become active and generate the QR code.

When filling out the Visit Japan Web form for a flight with a layover (e.g., Moscow to Osaka via Shanghai), enter the transit city (Shanghai) as the 'Point of embarkation' and the flight number arriving in Japan. If errors occur, a paper form will be available at the airport.

When filling out the electronic travel card (similar to a paper arrival card) for entry into Japan, if your journey involves a transit, you should indicate the flight details for your arrival in Japan. The 'point of departure' field typically refers to the origin of your flight into Japan, not necessarily your initial starting point if you had a layover. Follow the instructions provided within the application for specific guidance.

To obtain the QR code for entry in 'Visit Japan Web', users must complete all three sections: traveler information, flight/entry details, and customs declaration. Skipping the customs declaration step often leads to the QR code not being generated or becoming non-clickable.

Using the Visit Japan Web service with a QR code can expedite immigration and customs clearance upon arrival in Japan. It is recommended to complete the necessary information, including travel details and hotel bookings, in advance. If a hotel is not yet booked, this can be added later. When entering departure cities not listed, manual input may be required. For flights with layovers, use the flight number departing from the layover city. The generated QR code should be saved for use at the airport. Note that this QR code is separate from the tax-free QR code, which is not necessary.

Travelers entering Japan are advised to use the 'Visit Japan Web' portal to generate QR codes for immigration and customs. It is possible to register multiple family members under a single primary account by using the 'add family member' function at the end of the registration process. Completing this online saves significant time compared to filling out paper forms on arrival.

For Japan entry, fill out the immigration card beforehand and take a clear photo of it; this information is required to complete subsequent arrival forms. Passengers should also prioritize the registration of biometric data (photos/fingerprints) at dedicated kiosks before joining the primary immigration line to expedite processing.

The Visit Japan Web system is an online platform for pre-travel procedures, but paper forms are still available and can be filled out at the airport upon arrival. While using Visit Japan Web can save time, the airport forms are considered by some to be simpler and ask fewer questions.