The rental company (e.g., Movida) may charge a fee for the damage. Tinkoff Insurance's support team will likely provide a list of potential documents required, but a specialized insurance agent will confirm the exact documentation needed. Key documents may include the payment receipt for the damage, the rental agreement, and any official reports or statements from the rental company. Given the potential for delays in connecting with a specialist and the possibility of departing Brazil soon, it's crucial to act quickly to gather all necessary paperwork from both the rental company and the incident itself. Documenting the damage with photos at the time of discovery is also highly recommended.
✓ 1 report from chats