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Transport and Logistics in az: real experience from chats

From real experience

ruleWhen flying with a single ticket (e.g., via Baku), the airline is responsible for rebooking passengers in case of delays or missed connections.
If the delay is significant, passengers may be offered hotel accommodation or rebooked onto other airlines (e.g., Turkish Airlines). It is advisable to monitor flight status and contact the airline immediately if a delay is confirmed to seek proactive rebooking options.
✓ 1 report from chats
tipWhen transiting through Heydar Aliyev International Airport (Baku) with duty-free liquids (alcohol/cosmetics) that were not sealed according to international transit standards, passengers can proceed to the security checkpoint located on the 3rd floor of the terminal.
Items will be re-scanned and cleared for transit if they comply with local security screening requirements.
✓ 1 report from chats
riskWhen transiting through Baku (GYD), security staff may confiscate duty-free liquids, creams, or gels, even if they are under 100ml.
It is recommended to avoid purchasing liquids/creams in duty-free at the origin airport if you have a transfer in Baku, as they may be rejected during security screening at the transfer point.
✓ 1 report from chats
riskSome airlines, including AZAL, may ask passengers to sign waivers stating that the airline is not liable for accommodation in the event of flight cancellation.
Such documents are generally unenforceable against statutory passenger rights regarding duty of care during flight disruptions.
✓ 1 report from chats
how-toAZAL Airlines provides a free transit hotel for passengers with layovers between 8 and 24 hours.
Economy class receives 4-star accommodation, business class receives 5-star. Passengers must request this via email to callcenter.az at least 3 days prior to departure, providing booking details.
✓ 1 report from chats

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