Public Services and Documents in Israel: what actually matters to know
From real experience
ruleSince Jan 1, 2024, Israeli Travel Documents in Lieu of National Passport (Laissez-Passer/TM) may be issued with code 'PL' under ICAO standards, whereas older ones are 'PP'.
Holders report different labels (e.g., 'Provisional passport' or 'Travel document for citizens'). Currently, this distinction has no functional impact on travel or border crossing.
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tipAppointments at the Israeli Ministry of Interior (Misrad Hapnim) can often be secured for the next day if one is willing to travel to a different city.
Processing times for biometric passports typically range from 2 to 4 weeks. Regarding old passports, there is a chance to request that it not be cut/invalidated, but the final decision rests with the Ministry clerk ("pkida").
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ruleTeudat Zehut (Israeli ID card) is issued only to residents.
Non-residents cannot obtain or renew a Teudat Zehut while living outside of Israel. The right to the ID is restored once the person re-establishes residency (center of life) in Israel and provides evidence to the Ministry of Interior.
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how-toTo obtain a QR code via gov.il services, use the MyGov application.
It's generated from gov.il and works even outside of Israel, although it may be in Hebrew. Ensure you have a stable internet connection and consider using a VPN for successful passport upload and data processing. The file size limit for uploads is 2MB.
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how-toTo apply for an inheritance order in Israel, use the official online portal: 'בקשה למתן צו ירושה' (Request for Inheritance Order).
The process is managed via the Ministry of Justice website.