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Electronic Arrival Card (e-HAC) in Indonesia: what actually matters to know

Short answer
Travelers must complete the free electronic arrival card (e-HAC) online within 72 hours of their flight, though airport terminals are available if needed. You only need to provide one address of stay even for multiple hotels, and a single QR code is sufficient for a group.

From real experience

Travelers entering Indonesia are required to fill out an electronic arrival card (e-HAC).
This card needs to be completed prior to arrival, typically no earlier than 3 days (72 hours) before the flight. Only one address of stay is sufficient if multiple hotels are planned. The tourist tax, if applicable, can be paid online or upon arrival at the airport, though some advise it's not strictly checked.
✓ 3 reports from chats
When filling out the Indonesian immigration card, if you encounter an issue with a 'diseased country' flag, try re-entering the data, specifying only your country of transit (e.g., Singapore).
Some travelers have reported success by re-submitting the card with corrected information. It is important to ensure all details are accurate to avoid potential issues upon arrival.
✓ 1 report from chats
The 'All Indonesia Arrival Card' is free of charge.
Do not use third-party sites that charge fees. It can be filled out anytime, including shortly before arrival at the airport. If travelers fail to do it online, computer terminals are available at the airport upon arrival. A single QR code is sufficient for a couple/group.
✓ 1 report from chats
When filling out the electronic arrival card for Indonesia, it is sufficient to list only one address of stay, even if planning to stay at multiple hotels during the visit.
✓ 1 report from chats
When filling out arrival cards for Indonesia, the date of arrival should be used.
Ensure all required fields are completed accurately to avoid any issues with immigration.
✓ 1 report from chats

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