Passport collection options

Visa Application Centers (VACs) in Greece may offer courier services for passport delivery at a cost (e.g., around 1260 RUB per passport). Users report instances where staff aggressively push this service, sometimes deceptively, making it difficult to opt for self-pickup. While it's possible to refuse courier services, it may require persistence. The VACs potentially earn commissions on these add-on services, leading to pushy sales tactics.

After applying for a visa at a Moscow Visa Application Center (VAC), passport retrieval options include courier delivery (via services like Fox Express) or personal pickup. Courier delivery can be directed to a regional VAC or directly to your address, especially if you are outside Moscow. Be aware that some VACs may push courier services, but personal pickup at the VAC is generally an option.

Applicants are not obligated to use courier services for passport retrieval at Greek Visa Centers. While center staff may claim self-pickup is unavailable, it is a valid, free option. Applicants should insist on self-pickup during standard working hours. If faced with resistance, polite insistence usually succeeds without the need for conflict.

Be cautious of optional paid services offered at visa application centers, such as document correction or courier delivery. While some services may be legitimate, others can be unnecessary upselling tactics. Carefully review all agreements, paying attention to fine print, and decline services that are not essential or that seem overpriced. Self-pickup of documents may be free, contrasting with courier fees.

Visa Application Centers (VACs) may have specific hours for passport collection, often between 12:00 and 14:00. However, alternative collection times may be available for an additional fee. Some centers might offer 'self-pickup' services that involve collecting passports from a courier company's office, which also incurs extra charges. Be aware that these services might not be explicitly communicated, and extra fees may apply.

If you have arranged for visa document delivery through a visa center and need to change the delivery address, contact the visa center directly to inquire about the possibility and procedure for updating the address.

To collect your processed visa and passport from the Greek Visa Application Center (VAC), you will need your original application receipt or contract provided by the VAC. Simply presenting your Russian Federation passport (passport RF) may not be sufficient on its own. Always bring the official receipt or documentation given to you at the time of application.

In case of personal inability to collect a passport from the Visa Application Center, a third party can collect it. This usually requires a signed email request to the VFS office (if applicable) and physical copies of the agency contract/waybill provided during the initial submission. Always clarify the specific protocol with the Visa Center beforehand.

When your passport status indicates 'ready for collection' or 'handed over to courier service' for a visa application: If you paid for courier delivery, the passport is with the courier and you should expect a call. If no courier service was used, the passport is ready for pick-up at the visa center. The visa decision itself is in a sealed envelope and will not be reflected online. Share your outcome after receiving your passport.

When applying for a Greek Schengen visa, it is possible to request self-collection of the passport at the Visa Application Center (VAC) instead of using mandatory courier delivery. If staff claims it is impossible, request to speak with a supervisor to resolve the issue. Always follow the specific document requirements of the consulate governing your region (e.g., Novorossiysk vs. Moscow).

When collecting visa application documents, it was initially suggested to use a courier service from the office in Savyolovsky. However, after persistent inquiry, it was confirmed that documents can be collected directly from the Visa Application Center (VAC). This suggests pressure on VAC staff to promote courier services.