Troubleshooting NFC Passport Verification: how it works in China — first-hand
Short answer
For NFC verification failures, hold the device over the passport chip for over 10 seconds and adjust the phone angle. If issues persist, type 'talk with a human' to access live support or consider creating a new account if the current one remains flagged.
From real experience
If Alipay identity verification via passport NFC fails, users should: 1. Hold the device to the passport chip for 10+ seconds after the initial ping.
2. Contact live support by typing 'talk with a human' if the bot loop persists. 3. Ensure the NFC feature is active and device placement is correct. If the account is flagged, creating a new one is often more efficient than an indefinite verification wait.
✓ 2 reports from chats
For binding international cards (UnionPay/RSCHB) to WeChat/Alipay, full identity verification is required.
If NFC scanning fails, adjust the angle of the phone over the passport chip. Avoid third-party QR code scanning services. Use official banking apps or built-in 'Tour Card' options provided by UnionPay. If blocked, contact the official in-app support rather than seeking Telegram 'helpers'.
✓ 1 report from chats
Alipay identity verification for foreigners often triggers requests for a Chinese bank card or NFC passport scan.
Users report that manually entering passport details can bypass these prompts for non-chip passports. If the app shows 'QR payment available', the account is likely functional despite verification warning prompts.