Flight Check-in and Kiosks: how it works in Brazil — first-hand
From real experience
Tips for securing better airline seats. Arriving early for check-in can increase chances of getting preferred seats, including 'space' seats, sometimes without additional cost.
Online check-in may assign rear seats; attempting to change at the counter is advised. Late arrival may result in less desirable seating (e.g., 'B' seat with limited legroom).
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Online check-in is not mandatory for all domestic flights in Brazil.
Most airlines provide self-service kiosks at the airport where passengers can scan their passport or enter their booking reference to print boarding passes and baggage tags. For GOL airlines, some travelers report that online check-in may fail, requiring manual check-in at the airport counter.
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Online check-in for joint flight itineraries often fails when tickets are issued via different booking sources or separate transaction references.
If online check-in fails, the passenger must complete the process at the airport check-in counter.
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Domestic flight rules in Brazil: For carriers like Azul, check-in for domestic flights often closes 1 hour before departure.
Travelers should ensure they arrive well in advance to avoid missing the flight.
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Self-service machines for baggage check-in and tag printing are available at Brazilian airports and can provide information regarding baggage handling.