500 Euro Note Restrictions: how it works in Bulgaria — first-hand

While some individuals have managed to exchange them for smaller denominations in banks or pay for large purchases in supermarkets (like Lidl) or certain restaurants, many establishments, including major retailers (Metro, IKEA, HM, Zara), refuse them. Banks may also decline to exchange money if the only identification provided is a Russian passport (e.g., Texim Bank). It is advisable for travelers to carry smaller Euro denominations or local Bulgarian Leva (BGN) to avoid payment issues.

Banks generally accept them, though sometimes with a commission. Some consulates might refuse them. It is advisable to carry smaller denominations or check specific merchant policies. If refused, consider exchanging them at a bank or inquiring about official procedures for handling suspected counterfeit or problematic currency. Attempting to exchange them might incur fees, and exercising one's rights by seeking clarification or reporting issues to authorities may be necessary in cases of unjustified refusal.

Successful usage reported at Kaufland self-checkout kiosks, which automatically verify the note's authenticity. Users advise against using them for very small purchases to avoid suspicion or rejection by staff.

However, large supermarket chains like Lidl and Janet (especially in areas like Sunny Beach, Nesebar, or Burgas) are reported to accept them for payments. It is legal tender.

A practical approach is to request a partial exchange (e.g., exchange 200 EUR from a 500 EUR bill) at an exchange office, or to purchase US dollars, which might be more readily accepted or easier to exchange.

Amounts exceeding 10,000 EUR must be declared. 500 EUR banknotes are accepted for exchange at major Bulgarian banks like CCB.