Uploading Documents to ImmiAccount: how it works in Australia — first-hand

Do not finalize or submit the application until all necessary documents are ready. The system typically allows saving progress, and the application will not be considered complete or processed until submitted and paid for. You can continue to upload documents until the application is finalized. If you notice an error or omission after finalization, you may need to submit a request for amendment, which could potentially delay the processing time.

Email addresses for work contact are generally less critical if a phone number is provided, but indicating a corporate email is a safe option. A 'military identity document' likely refers to a military ID or service record. If asked to upload separate stamps (current and expired), it's best to do so. If a spouse's email is listed and unconfirmed, it's advisable to confirm it, especially if it differs from the main account email. Pay close attention to instructions regarding document formatting, such as uploading different types of stamps as separate files.

For group applications, one cover letter signed by both parties is sufficient. Supporting documents for financial status (bank statements, employment proof, sponsor ID, sponsorship letter) can be uploaded to the 'Evidence of financial status' section. Birth certificates or other supplementary docs can be uploaded to the 'Others' section; files should be clearly named.

Group applications are processed by a single officer, often resulting in simultaneous decisions, though individual outcomes can vary. When uploading documents, use intuitive placements if unsure; additional documents can be uploaded after initial submission. A section for 'other' documents will likely appear post-submission.

If authentication problems persist, consider using the 'I need another option' feature to log in via email instead of the authenticator app. Persistence with alternative login methods can help overcome technical glitches.

If this section is not visible, documents can be uploaded to any other relevant category. The key is to ensure all necessary documents are submitted.