Pinned Posts and Best Practices in any: what actually matters to know

Users should be advised not to engage with unknown or unverified individuals and to verify information carefully. Administrators of such platforms will not initiate private messages to offer recommendations or services.

Ukrainian scammers have been identified as professional fraudsters who create fake admin pages and use phishing links to steal money, typically around tens of euros. Always use the official "pinned message" in the chat to contact legitimate administrators. Ignore unsolicited messages or recommendations in direct messages, as these are often scams. If you are unsure about a user's identity, you can forward their account to the security administrator, Daria, for verification. Daria does not initiate contact, offer paid services, or recommend herself in private messages; such approaches are characteristic of scammers.

If the victim refuses, they delete the chat and keep the money. Users should only interact with verified experts listed in the chat's pinned messages and avoid unsolicited DMs. Admins for security (e.g., Daria) do not provide paid services, do not have multiple accounts, and never initiate private messages.

Warn against private messages from unknown users, especially those offering services or asking for money/personal info. Emphasize that administrators never initiate contact or recommend services directly. Instruct users to report suspicious messages to security admins.

Never engage in direct money transfers with users who initiate private contact, as they are likely scammers impersonating agents or locals.

2. Do not transfer money or provide personal information to unknown individuals offering services via private messages (99.9% are scammers). 3. Report suspicious activity or direct messages to the designated safety administrator (e.g., Darya in TravelAsk chats) for investigation and blocking. 4. Admins regularly issue safety warnings and provide guidelines to protect users. Vigilance and adherence to official channels are key.